Surf for your living room
How cool is it to be able to walk into a retail shop and surf the world-wide web from the business's front counter? It makes a big difference when smaller stores don't have the ability to carry full lines of products. And if those products come in different sizes and colors, it is often times up to the sales person to describe the options (clearly). Flipping through paper catalogues can be completely frustrating, and even if the right item is identified the ordering process can be very time consuming.
That's why 'room' has built a computer into their showroom. It alleviates the need for needless verbal descriptions that can be tough to relay to customers. And if a customer has seen a certain website that they are excited about, the owners of 'room' can look up the site online and see what they are talking about. David (co-owner photo right) told us that customers love the feature for its convenience. From the time that someone picks out what they like it is only a matter of minutes before the item is ordered online and the transaction is complete. Viola! Shopping made even easier at 'room' - located at 988 Elmwood | 716-886-3541

Though it may only be the fifth time since 1992 that the Albright-Knox Art Galley has increased its admission rate, the higher fee speaks to the changing face of our society and economy. To keep the gallery in good financial health, it is necessary to increase the price of a regular adult admission ticket from $10 up to $12. The new price will go into effect on January 1st 2009.
The director of the gallery, Louis Grachos, has said that due to higher costs in all areas of the gall …
French satire from the 1600's feels like falling asleep in high school english class. But classic French satire with a rock and roll band? That sounds better. We can thank Andy Liegl for this bold modernity on December 26th when his production of Such Foolish Affected Ladies opens at the Alt Theatre. The original play calls for violinists but this role has been liberally opened up to local band The Nepenthe. "I wanted an indie rock sound, something that my generation can click wit …
It’s funny how history seems to repeat itself. Florence Foster Jenkins was in the elite member of society, but terribly eccentric and utterly convinced that she was a great coloratura soprano – despite the fact that she couldn’t carry a tune for even a few notes. She even managed to hold a sold out concert, even though she couldn’t sing! Sound familiar? Remember William Hung?
Jenkins’ story happened over 50 years ago. She would hold annual recitals in the Ritz Carlton h …
What could be more perfect to spread the news about local artists at the Buffalo Indie Market than a literary magazine that features works from local artists? NOMAD is a new magazine set to debut in January 2009 that will feature writers, poets, photographers, artists, and designers from the area. Erica Eichelkraut, a freelance photographer, created NOMAD and is bringing it to the public. Since Eichelkraut is a part of the Buffalo Indie Market, it wasn’t long before a collaborat … 




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buffalo james
wouldnt you think this would hurt business?
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Beth
james - they are allowing you to look at merchandise that they can custom order (by showing you different fabrics or colors) or so they can special order something for you from their suppliers that they do not have on display, so in essence it is expanding their showroom
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room
Buffalo James: not surprisingly...no. On the computer we feature the companies, designers, artists, etc. Unfortunately, we are not large enough to carry every item that the companies we work with create. Using the computer to access there personal web-sites allows us to show more of what we have access to, a long with different styles than what we have in the store. In the day of online shopping, what has worked to our advantage is people will look online for ideas and things they like at home...then come to the store and show us online what they are looking for...asking if we have somthing similar, or if we have the ability to get something like it. More often than not, people enjoy working more personally with us at room.
So far it has worked very well for us and has only benefited our business
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lipstickonacoffeecup
QE-
Voici the proper spelling of 'viola': V-O-I-L-A!
Unless you just really like classical music, which is fine.
PS- everything about 'room' is great.
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queenseyes
I love classical music. Glad to hear from you Lipstick. I think it looks better my classical music way ;)
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buffalo james
d'oh, yah i guess not just anyone could order from a supplier.
inital thoughts were how an awkward situation would be handled when you show the customer the item online then try to mark it up, only to have them say 'no thanks, i think i'll just go home and order it.'
anyways, great store you have there.
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BFLORome
Great store--and great service. I recently purchased two leather club chairs from a design house called 'sitcom'...great line...and David was nice enough work with me using their on-line web service--to come up with some ideas for lighting and a table that would work with the chairs. In fact, one of the nice things was that I showed David a lamp I liked from an on-line retailer ...and he thought that it was a great choice for what I was looking for. No pressure to push for every purchase from their store. In the end, 'room' will be one of my first choices when I upgrade other items in my home. They demonstrate that they're committed delivering the kind of service that WINS business.
And for the record 'buffalo james' is off the mark here. Usually most real design house merchandise is only offered via the retail outlets who carry their lines.
I highly recommend 'room'...they have a wealth of tasteful, hip furnishings and accessories.
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